TERMS and CONDITIONS

1:49 PM haileighshaven 1 Comments

♥ PROCESSING FEE. 
A handling/processing fee of 50PHP (for orders below 2000PHP only) is added to the total order amount to cover for extra packaging materials, internet, SMS and transportation costs/fare for meet-up or for bringing the ordered items to the courier's branch office.

A handling/processing fee of 500PHP for orders sent via Philippine Postal.

♥ ITEMS/DESIGNS ARE SUBJECT TO AVAILABILITY. 
Orders are processed in the order they were received. In the event that an item is unavailable, the seller will contact the buyer using the contact details provided in the order form. The buyer can opt to choose an item to replace the unavailable item or the buyer can opt for a refund for the unavailable item only.

If a refund is opted, the seller will immediately refund the amount via BPI or BDO bank deposit, or Paypal (International clients only). If the customer chooses a payment method with service fees, the extra fees/charges will be deducted from the customer's money (e.g BDO/Metrobank provincial money transfers charges 50 pesos, LBC/Western Union and Other Money Transfer Methods requires additional payment depending on the amount sent.)

♥ ACCEPTED PAYMENT METHODS:
- BDO Bank Deposit
- BPI Bank Deposit
- LBC
- Palawan Express
- Western Union
- Paypal (5%)
*Service fees are shouldered by the buyer.

♥ MEET-UP LOCATIONS: 
SM North Edsa  / Trinoma (WEEKENDS ONLY)
Pick-up at Goodwill Homes 2, Brgy. Bagbag, QC 1116

♥ HOW TO ORDER?
1) ORDER FORM. 
Please fill-up the order form only if you are 100% sure of your orders. 
Please click the "Order Form" button above or the "ORDER NOW" via http://www.favorsandprints.com


If you have questions or clarifications, kindly send your inquiries via SMS, Facebook Chat, email (haileighshaven@gmail.com).

2) INVOICE. After the form has been submitted, wait for the INVOICE and payment/account details to be sent to the email that you provided in the order form. 

For orders sent via favorsandprints.com, invoice will automatically be sent to the email address that you provided. We'll update it to reflect the correct shipping costs.

3) DOWN PAYMENT. A 50% down payment is required to confirm the order. This is to lessen business transactions with bogus buyers or joy reservers. Confirmation receipt via email will be sent to acknowledge your payment.

4) DELIVERY via SHIPPING:
Shipping charges are shouldered by the buyer (box fee, customs tax, postage). On or before the shipping date, total amount due should be paid in full. After confirmation of payment, the ordered items will be brought to the courier for immediate delivery. Tracking numbers will be sent via SMS and via e-mail. Transit time is 1 to 3 business days for local deliveries. Transit time is counted from uplift, excluding holidays and Sundays. 

5) DELIVERY via MEET-UP: Balance will be paid on the meet-up date.

SHIPPING PARTNERS:
- ships nationwide (AP CARGO, LBC and XEND Express)
- ships internationally (DHL, Philippine Postal)

♥ Important things to note:
1) NO CANCELLATION OF ORDERS. Down payments will not be returned to cover for production costs.

2) TRACKING OF ORDERS. Responsibility of the SELLER ends once the items are received by the courier. All follow-ups regarding shipment is the BUYER'S responsibility. We will try our best to help the BUYER track the package in case the items do not arrive on time.

3) DAMAGED GOODS. We will NOT be responsible for any damage due to the courier's mishandling.